|
Below
are some some common questions that we receive, as well as
answers to these questions.
If you can't find your question on this page, or if the answer
to your question does not provide enough information, please feel free to
contact
us.
» How do I place an order on your website?
» What forms of payment do you accept? Is your system secure?
» How long after I place my order do you ship it?
» Do you ship internationally?
» Do you offer your merchandise at wholesale?
» Do you ever offer special deals or coupons?
» Do you have a printed catalog?
» What is your return/exchange policy?
» Do you have a size chart?
» Where can I find you?
How do I place an order on your website?
Click on any of the
categories on the left side of the page. When you see something you like, you can click on the
item for larger photos, sizing, and more information. If you'd like
to add the item to your shopping cart, click the "add"
button by the item. If you just want to purchase that one
item, click "buy." You can view your cart by
clicking on "view cart" and complete your purchase by clicking
on "check out."
What forms of payment do you
accept? Is your system secure for credit cards?
We accept Visa, MasterCard, and American Express credit and debit
cards, PayPal and Money
Orders/Cashier's Checks. We do not accept personal
checks. This website is
secured using an SSL
Digital Certificate
and is
Merchant Verified. It is 100% safe to use credit and
debit cards.
How long after I place my order do you ship
it? How do you ship?
We ship out our orders very quickly, within 3 business days. Orders are shipped U.S.P.S. Priority Mail
(2 to 3 Day), with Delivery Confirmation. If you need to get your
goods immediately, we also offer Express Mail shipping
(depending on location, this may be 2-day rather than overnight).
Do you ship internationally?
Yes. We have wonderful customers all over the world!
If you live outside of the United States, please read through the
International Shipping instructions at
check out. For international orders, we accept Paypal or
Money Orders in US funds.
Do
you offer your merchandise at wholesale for stores and boutiques?
Yes. If you are a
boutique or retailer interested in carrying our original
merchandise, please visit our
Wholesale
Information Page
for instructions
on how to set up an account.
Do you ever offer special
deals or coupons?
Yes! We send out monthly e-mail newsletters with
coupons and discounts available to our Mailing List
Subscribers only. Visit our
Mailing
List Page for more info.
Do you have a printed catalog?
In an effort to
save trees and reduce waste, we ceased the production of print
catalogs in 2005, and now focus solely on our online catalog. For more information
on possible future print mailings, please visit our
Mailing
List Page.
What is your Return/Exchange policy?
Click here
to view our return/exchange policy.
Do you have a size chart?
You can view our general size chart below, and you
can also click on product thumbnails for detailed
measurements for each of our designs.
Where can I find you? Will you be
exhibiting or showing in any fashion
shows near me?
Are there any stores near me who carry your lines?
You can always find our current event and
fashion show schedule on our
Events Page. In addition, our collections
are available
at over 100 select retail stores through the U.S., Canada,
Japan, Australia, Sweden and the U.K. Please view our
Boutiques Page for more information.
|